Terms & Conditions
Last Updated: 2 June 2026
1. About Us
This website, saboon.shop, is operated by Al-Jamal UK Ltd.
Company Number: 16683626
Registered Office:
167-169 Great Portland Street
London
England
W1W 5PF
Throughout these Terms & Conditions, "we", "us", and "our" refer to Al-Jamal UK Ltd. "You" refers to the user of this website.
2. Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, you should not use this website.
3. Eligibility
You must be at least 18 years old or have the permission of a parent or legal guardian to place an order through this website.
4. Products
We make every effort to ensure that product descriptions, images, pricing, and availability are accurate.
However:
Product images are for illustrative purposes only.
Colours may vary depending on your device display.
We do not guarantee that all descriptions or content are error-free.
Product availability may change without notice.
We reserve the right to modify, discontinue, or update products at any time.
5. Pricing
All prices displayed on the website are in Pounds Sterling (£).
Prices may be changed at any time without notice.
Despite our best efforts, pricing errors may occasionally occur. If we discover an error in the price of a product you have ordered, we reserve the right to cancel the order and issue a full refund.
6. Orders
When you place an order, you are making an offer to purchase products from us.
An order is not accepted until:
Payment has been successfully authorised; and
We send you an order confirmation email.
We reserve the right to refuse, limit, or cancel any order at our discretion, including where:
A product is unavailable.
Payment cannot be verified.
We suspect fraud or unlawful activity.
There has been an obvious pricing or listing error.
If we cancel an order after payment has been received, a full refund will be issued.
7. Payment
Payments are processed securely through Squarespace Payments and its payment partners.
We do not store or have direct access to your full payment card details.
By submitting payment information, you confirm that you are authorised to use the payment method provided.
8. Delivery
We currently deliver using Royal Mail and other delivery partners where appropriate.
Estimated delivery times are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by:
Courier services
Customs procedures
Severe weather
Industrial action
Events outside our reasonable control
Risk in products passes to you upon delivery.
Ownership of products transfers to you once full payment has been received.
9. International Orders
Where international shipping is offered, customers are responsible for any customs duties, import taxes, or local charges imposed by their country.
We are not responsible for delays caused by customs authorities.
10. Returns and Refunds
Consumers may have statutory rights under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.
Our Returns & Refunds Policy forms part of these Terms & Conditions and should be read alongside them.
Nothing in these Terms affects your statutory rights.
11. Customer Accounts
If customer accounts are available:
You are responsible for maintaining the confidentiality of your account credentials.
You must ensure your account information remains accurate and up to date.
You are responsible for activity occurring under your account.
We reserve the right to suspend or terminate accounts where misuse is suspected.
12. Product Reviews and User Content
Where you submit reviews, comments, photographs, or other content:
You grant us a non-exclusive, worldwide, royalty-free licence to use, display, reproduce, and publish that content.
You confirm that your content does not infringe any third-party rights.
You agree not to submit unlawful, defamatory, misleading, offensive, or inappropriate material.
We reserve the right to remove content at our discretion.
13. Intellectual Property
All content on this website, including:
Logos
Branding
Product descriptions
Images
Graphics
Website design
Text
is owned by or licensed to Al-Jamal UK Ltd and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or exploit website content without our prior written consent.
14. Website Availability
We aim to keep the website available at all times but do not guarantee uninterrupted access.
We may suspend, withdraw, or modify the website without notice for maintenance, security, or operational reasons.
15. Limitation of Liability
To the fullest extent permitted by law:
We shall not be liable for indirect, incidental, special, or consequential losses.
We shall not be liable for loss of profits, revenue, data, goodwill, or business opportunities arising from use of the website or products.
Nothing in these Terms excludes or limits liability for:
Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Any liability that cannot be excluded under applicable law.
16. Force Majeure
We shall not be responsible for delays or failures caused by events beyond our reasonable control, including:
Natural disasters
Severe weather
Pandemic events
Government actions
Industrial disputes
Internet or telecommunications failures
17. Privacy
Your use of this website is also governed by our Privacy & Cookies Policy.
Please review that policy to understand how we collect and use personal information.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any dispute arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
19. Contact Information
Al-Jamal UK Ltd
167-169 Great Portland Street
London
England
W1W 5PF
Website: saboon.shop
For customer service enquiries, please use the contact information provided on the website.